Privacy Policy

01Information We Collect

We collect information in the following ways:

• Account information — name, email address, and password when you sign up.
• Usage data — pages visited, features used, session duration, and interactions with the platform.
• Device & log data — IP address, browser type, operating system, and referring URLs.
• Payment information — billing details are collected and processed by Paddle, our Merchant of Record. We do not store your full payment card details.
• Your content — data you store, query, or process through River remains yours. We access it only to provide and improve the Service.

02How We Use Your Information

• Provide, operate, and maintain the Service.
• Process transactions and send billing-related communications.
• Improve the platform, develop new features, and fix bugs.
• Send important notices such as security alerts and policy changes.
• Respond to support requests and inquiries.
• Detect and prevent fraud, abuse, or security incidents.

03Cookies & Analytics

We use Google Analytics (measurement ID G-S6DG5V75QB) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

04Third-Party Services

We share information only with the following categories of providers:

• Paddle — payment processing and subscription management (Merchant of Record).
• Google Analytics — website analytics.
• Hosting providers — infrastructure to run the Service.

We do not sell your personal data to third parties.

05Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we delete or anonymize your data within 90 days, except where retention is required by law.

06Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Restrict or object to certain processing.
• Withdraw consent where processing is consent-based.

To exercise any of these rights, contact us at hello@river.li.

07Security

We implement industry-standard security measures including encryption in transit (TLS), hashed credentials (Argon2id), and access controls to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

08Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance.